Support

ProActive MonitorPre-Sales Support

For pre-sales support please use our contact form and select "Sales Advice" from the Category field before you submit your message.

Post-Sales Technical Support

Post-sales technical support is provided to all clients with a ProActive Monitor subscription. Technical support can be initiated via Live Chat, telephone or by sending details of the support issue to support@ProActivemonitor.co.uk. Alternatively, please use our contact form and select "Technical Support" from the Category field before you submit your message.

ProActive Monitor technical support is provided by experienced IT systems engineers with specialist knowledge in system monitoring. All  technical support issues are logged in to a support ticket system which allows your support request to be tracked quickly through to completion.

FAQ
Answers to frequently asked technical and non-technical questions.

Knowledge Base
We've got years of experience as monitoring specialists. Use our knowledge base to access documentation and guidance written by our in house support team.

Demo
Log in to our demo area to view our sample monitoring system.

Screen Shots
A visual guide to some of the most commonly used screens and pages in the ProActive Monitor secure web console.

System Status
Vital information on planned maintenance and system status.

 

Find out more

Contact us, view and compare all of our products, sign up to ProActive Monitor or view our demo